Question 1

Which plan is right for me?

Accepted Answer

Use Free to try music, lyrics generation, and basic audio separation. Starter adds advanced models, downloads, a Commercial License, and Advanced Stem Splitter. Pro adds more credits and unlimited downloads, while Unlimited removes credit deductions for frequent creation.

Question 2

How do credits work?

Accepted Answer

Credits are used when you generate or process content. Each tool shows its credit cost before you start, and credits are automatically returned when a task fails.

Question 3

How many songs can I create with my credits?

Accepted Answer

One standard music generation uses 10 credits and produces 2 songs. Song estimates on the pricing page use this rate; lyrics, analysis, remixing, stem separation, and other tools have their own task costs.

Question 4

What is the difference between a subscription and a credit pack?

Accepted Answer

Monthly and annual subscriptions renew automatically. A one-time credit pack does not renew, but it includes all paid features and commercial rights for one year. Credit-pack usage still consumes credits; Unlimited subscriptions do not.

Question 5

Do unused credits expire?

Accepted Answer

Sign-up credits and monthly subscription credits are valid for 30 days. Annual subscription credits and one-time credit-pack credits are valid for one year from purchase or renewal.

Question 6

Can I download the music I create?

Accepted Answer

Music downloads are available on Starter, Pro, Unlimited, and with an active credit pack. Starter includes a download allowance; Pro, Unlimited, and credit packs include unlimited downloads. Free does not include music downloads.

Question 7

Can I use generated music commercially?

Accepted Answer

Starter, Pro, Unlimited, and active credit packs let you obtain a Commercial License and download a license certificate for qualifying music in your account, including music created before paid access began. Licenses obtained during active paid access remain valid afterward. You must also have the rights to any material you upload or provide.

Question 8

How does annual billing work?

Accepted Answer

Annual plans are paid upfront for a full year. The monthly figure shown is the effective monthly rate, not a monthly charge. All annual credits are added immediately and remain valid for one year.

Question 9

Can I cancel my subscription at any time?

Accepted Answer

Yes. You can cancel at any time to stop future renewals, and your plan access continues until the end of the current billing period. Cancellation does not automatically create a refund.

Question 10

What is your refund policy?

Accepted Answer

A first subscription payment may be eligible for a refund within 7 calendar days of purchase, provided none of the credits included with the subscription have been used. The same period applies to monthly and annual subscriptions. Subscription renewals and credit packs are non-refundable unless required by law.

Question 11

What payment methods do you accept?

Accepted Answer

We use Stripe for secure payment processing. We accept Visa, MasterCard, JCB, American Express, Google Pay, Apple Pay, and other payment methods available through Stripe in your region.

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